Book easily online for your convenience
Gift Voucher treatments are unable to be booked online, please call the Spa to make an appointment
Gift Vouchers can be purchased securely online, or you can call us on 40413284 to order. Alternatively, the vouchers are also available packaged for pick up & payment at the Spa.
As an exclusive Day Spa, we have one dedicated Spa Therapist available - please scroll down to the Couples or Group Bookings Information on this page.
Please switch off your mobile phone before entering the Day Spa. We require a minimum of 48hrs notice to change or cancel an appointment. A cancellation fee of 50% will apply to changes or cancellations within this time. 'No show' appointments are charged at the full price of the booking. Bookings require prepayment or credit card details at the time of booking. If you do not wish to book with your credit card please call the Day Spa and we can schedule your appointment. If the phone is unattended please leave a brief message with your phone number and name and your call will be returned as soon as I am available. Please arrive at least 10 minutes before your scheduled time. This ensures you receive your full treatment time.
What if I am late for my appointment?
Arriving late will simply limit the time of your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next client is not delayed. *Full charge remains applicable *
Couples or Group Bookings
As an exclusive Day Spa there is only one dedicated Spa Therapist available, ensuring quality treatments in a beautiful, relaxing environment. Alternate treatments are an option in the beautiful double room. The best treatments is to book a selection of short therapies (i.e. 15-30mins) and these therapies can be alternated between clients. Body Wraps are also perfect for more than one client. If you require further details please contact the Day Spa.
If you have high blood pressure, heart conditions, allergies or other medical complications, we advise that
you consult your doctor before signing up for any spa services. Please inform us of any medical
conditions. Clients who have received any form of cancer treatment must provide consent from their doctor
before having a treatment.
Smoking anywhere within and around the spa is not allowed.
Booking with a Gift Voucher
Online bookings are unavailable for gift vouchers. If you are booking with a Gift Voucher please quote Voucher number at the time of booking & bring a copy with you to your appointment. If you have them on an email/screenshot that is suitable also.
Vouchers can only be booked by calling the Day Spa on 07 40413284 to secure your appointment. Alternatively you can email firstname.lastname@example.org with your details. For preferred dates and times please book in advance.
- Please mention voucher when booking and present voucher on arrival.
- Vouchers are non-refundable & cannot be exchanged for cash.
- PH 40413284 to book. Menu at www.catalenabeauty.com.au
- Gift Vouchers cannot be used on Sundays/ Public Holidays
- Please arrive 10 mins before your booking to aid preparation.
- Voucher is valid to expiry date/cannot be redeemed or replaced after this date.
- We are not responsible for lost or stolen vouchers
- Prices and treatments can be subject to change. If you have a Treatment Voucher you are required to pay the difference in the treatment cost.
- This Voucher not valid with any other offer and/or special at Catalena Beauty & Day Spa.
- This voucher must be used by one person in one visit, unless a series of treatments has been purchased
- Failure to attend appointment without 48hours’ notice will result in Voucher being voided.
- Changes/Cancellations within 48hours of your appointment will incur a 50% fee
- Gift Vouchers are non-transferable/ resale is prohibited
In order to support our valued clients, we implement these procedures to minimise any inconvenience
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